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Global Capability Centers (GCC) Costa Rica

Enabling TransUnion with robust scale and scope while improving efficiencies and effectiveness, strengthening operational resilience, and augmenting our existing service offerings.

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About GCC Costa Rica

Our hybrid GCC in Costa Rica leverages local talent to deliver TransUnion’s core capabilities and support global operations with scale and speed

We’re creating opportunities across a full stack of competencies with contact center, business process management, shared services, finance, technology support and transformation, and data analytics roles. This enables TransUnion to expand our time zone and language coverage —ultimately enabling thriving economies around the world.

Our GCC History

While TransUnion has been in business for over 50 years, our first GCC was establish in 2017. Our current GCC network plays a critical role in helping our parent company make trust possible in the modern economy. Take a look at how it’s expanded over the years.

1968

TransUnion launches operations in the US.

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TransUnion purchases bureau business in Costa Rica.

year

The GCC Costa Rica opens, hiring 479 people in year one.

year

The GCC network covers Costa Rica, India and South Africa, with more than 600 people in Costa Rica.

2024

Our GCC network covers Costa Rica, India and South Africa, with close to 1000 people in Africa


What our GCC leaders have to say

Working at our GCC in Costa Rica

We’re a game-changing industry leader with purpose-driven global impact — and our people are the key to our success.

We encourage all associates to bringing their full, authentic selves to work every day, and we wholly promote a healthy work-life balance. We know that’s how being a workforce for good begins.

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Awards and industry recognitions

TransUnion has won a series of awards over the years, establishing it as a global employer of choice. From its outstanding acknowledgements in workplace environment and culture to its commitment to diversity, equity, inclusion and belonging — which is intrinsic to our DNA in Costa Rica.

Locally, we’re offering experiences and benefits that align with that of the TransUnion business globally.

 

Benefits

Working Together for Good

What makes us unique is what drives us to excel. Together. Discover the work we’re doing to create a more sustainable, inclusive and ethical workforce.

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employees chatting

Our Commitment to Sustainability

Learn about how we’re integrating sustainability into our business and culture by measuring, managing and disclosing the global impact of our efforts.

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career

TransUnion is an Equal Opportunity Employer (EOE)

Text: We’re committed nurturing a workplace where diversity is not only present, it’s embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

Become a force for good.